Simple and information at your fingertips: Users expect experiences that serve their needs and drive the customer experience. They expect experiences designed to fulfill their responsibility to best serve the customer. With the minimum viable process* necessary to serve their needs with the ability to configure dashboards for day-to-day activity.
|Visibility||User friendly booking, planning and execution drag and drop tools configurable to user profiles|
|Communication||GPS tracking using origin/destination street addresses or grid coordinates|
|Exception Management||Predictive ETA updates and alerts displayed on user defined dashboards|
Give us a call. The value of technology innovation is hard to discern theoretically. At TMSfirst we believe that every new idea must be pitched using something beyond PowerPoint and Excel. Technology must be touched and felt to understand what it offers. Our system is designed to:
- Reduce Customer Effort
- Promote Customer Centric Employee Empowerment
- Champion Collaboration and Information Sharing